Between customer expectations for always on service, big digital transformation efforts, and ongoing workplace disruption, the demands on your customer service teams are more complex than ever.  Customers want a seamless experience — anytime, anywhere, across any...

You may recognize our cloud logo or our friendly characters, but still be wondering: What does Salesforce actually do? To put it simply, we bring companies and customers together. Salesforce helps break down technology silos in your organization between...

No matter where you sit in your career — at the very beginning or swiftly rising through the ranks — everyone can use someone to bounce ideas off and gain useful insight. That’s where having a mentor serves as a major asset. Mentorship has proven beneficial in...