You may recognize our cloud logo or our friendly characters, but still be wondering: What does Salesforce actually do?

To put it simply, we bring companies and customers together.

Salesforce helps break down technology silos in your organization between departments so no matter where they are, employees in marketing, sales, commerce, service, and IT share a single customer view. This enables a deeper understanding of customers on one customer relationship management (CRM) platform. We call it Salesforce Customer 360 because it gives you a 360-degree view of your customers.