Astonous Ship

Astonous Ship Empowering Medable’s Shipping Operations

How Astonous Ship eliminated manual shipping bottlenecks for Medable by automating multi-carrier label creation and pickup scheduling directly within Salesforce.

Client:
Medable
Location:
United States
Industry:
Clinical Trials
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About Customer

Medable is a global leader in decentralized clinical trial technology, enabling pharmaceutical companies and research organizations to execute patient-centric studies across the world. Their operations involve shipping medical kits, study materials, and regulated packages to patients and trial sites with high accuracy and speed.

Client Challenges

  • Medable’s custom fulfillment system required outbound shipping labels, but label creation was fully manual across three carrier portals.
  • Their team needed a seamless way to generate labels directly from their internal shipment object without switching systems.
  • Missing automation resulted in delays for patient-critical shipments and increased risk of data-entry errors.
  • Pickup scheduling required separate steps inside carrier portals, creating additional inefficiencies.

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Solutions

  • Astonous Ship integrated directly with Medable’s custom shipment object to automate outbound label creation for FedEx, UPS, and DHL.
  • Enabled full end-to-end form automation by populating all shipment details from the fulfillment process.
  • Added one-click ability to schedule pickups directly from Salesforce.
  • Automated multi-carrier workflows ensured the correct carrier, service, and package configuration every time.

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Results

  • Reduced label creation time from several minutes to a few seconds.
  • Eliminated manual errors in shipping entries and routing.
  • Automated a critical part of Medable’s clinical study operations, improving turnaround time for global shipments.
  • Increased productivity for fulfillment teams by centralizing all shipping functions into Salesforce.

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10x

Shipping label creation speed, reduced from minutes to seconds.

100%

End-to-end multi-carrier label generation with zero manual entry. 3

0

Manual data-entry mistakes in shipping and routing completely eliminated.

Nikoleta Simpson

Senior Manager

The team is great. Worked with us until we were happy with the app experience. For any issues - they respond immediately. They are releasing new features all the time.

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