Move beyond automation, into intelligence. We design and deploy AI-powered agents directly into your Salesforce environment, handling conversations, guiding decisions, and executing actions in real time.
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Move beyond automation, into intelligence. We design and deploy AI-powered agents directly into your Salesforce environment, handling conversations, guiding decisions, and executing actions in real time.
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Before building, we map your processes, identify high-impact automation opportunities, and define a clear Agentforce roadmap, prioritizing quick wins across sales, service, operations, and customer engagement without sacrificing long-term scale.
Purpose-built agent personas, conversation flows, and decision trees, with defined triggers, escalation paths, fallback logic, and tone guidelines that make every interaction feel natural, reliable, and on-brand.
We configure Agentforce within your org and extend it with Apex, Flows, and LWC where standard capabilities fall short, dynamic responses, real-time data retrieval, action execution. Agents that don't just talk, they get things done.
CRM records, external APIs, ERP systems, knowledge bases, third-party platforms, we connect your agents to the data they need so every interaction is informed, accurate, and triggers the right downstream process.
Structured testing across real conversations, edge cases, and failure scenarios before anything goes live, prompt engineering, response accuracy reviews, and benchmarking so your agents behave predictably and improve over time.
Admin enablement, performance dashboards, and ongoing optimization support, so your team can manage, monitor, and evolve Agentforce independently as your business grows.
Let's map out your implementation in a free 30-minute strategy call. No pressure. Just clarity.
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Queries piling up, response times slipping, reps buried in repetitive low-complexity interactions. Agentforce handles routine requests, triages cases, and resolves common issues instantly, so your team focuses on conversations that need a human.
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Leads go cold between touchpoints. Follow-ups are delayed, next steps get forgotten, and pipeline visibility suffers because reps are managing too many conversations manually. Agentforce keeps every prospect engaged sending timely responses, surfacing the right information, and triggering the right actions without waiting for a rep to remember.
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Leads go cold, follow-ups get forgotten, pipeline visibility suffers. Agentforce keeps every prospect engaged, timely responses, right information, right actions, without waiting for a rep to remember.
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HR queries, IT tickets, policy lookups, approval requests, the same questions, answered manually, every week. Internal Agentforce agents eliminate the back-and-forth with instant, accurate responses directly within Salesforce.
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Disconnected AI generates generic responses that miss context and require manual follow-up. Agentforce puts AI where your data already lives, agents that understand your customers, products, and processes without switching platforms.
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The opportunity is clear, the path isn't. We bring the roadmap, architecture, and hands-on delivery to get your first Agentforce deployment live without the guesswork.
Service agents that resolve common queries instantly, route complex cases to the right human, and maintain full conversation context, so your team stops firefighting volume and starts focusing on relationships that matter.
Intelligent sales agents that monitor activity, trigger follow-ups, surface CRM data, and guide prospects to the next step without waiting for a rep to intervene. Your team closes, Agentforce engages.
Onboarding agents that guide every customer through setup in real time same high-quality experience whether you're onboarding ten customers or ten thousand, escalating to humans only when genuinely needed.
HR queries, IT tickets, approval workflows, resource lookups, internal Agentforce agents handle repetitive requests instantly, directly inside Salesforce, freeing your teams for work that actually moves the needle.
Agentforce integrated with CRM records, external APIs, knowledge bases, and backend systems, every interaction grounded in real-time information, every action triggering the right process automatically. No disconnected tools, no manual follow-up.
Use case discovery, architecture design, configuration, testing, go-live, we guide the full journey, remove the guesswork, and stay engaged through adoption to ensure measurable impact from day one.
Our consultants follow a structured and collaborative approach to ensure every Salesforce solution is strategically aligned, technically sound, and business-ready.
1. Plan: Understand business objectives, understand stakeholders role, define scope, identify risks, and set success measures.
2. Architect: Translate requirements into solution architecture, security models, and integration design.
3. Outcome: A clear and validated blueprint aligned with both business and technology goals.
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1. Configure & Develop: Implement features using Salesforce platform capabilities, custom development, and integrations.
2. Best Practices: Coding standards, DevOps, version control, and automated unit tests ensure reliability.
3. Outcome: Functional solution components ready for validation.
1. Testing Levels: Unit testing, system integration testing, user acceptance testing (UAT), and security testing.
2. Outcome: Verified solution that meets performance, compliance, and user experience expectations.
1. Deployment: Deployment to production environments and Resolve Issues
2. Continuous Care: Ongoing monitoring, enhancements, and support.
3. Outcome: Customers thrive with solutions that evolve alongside business needs.
We want to get to know you and your organization, so we listen. Rest assured that you’ll be heard, supported, and empowered throughout projects and beyond.
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Client satisfaction that speaks for itself, earned across every engagement, without exception.
Successful Salesforce implementations spanning startups to global enterprises, across industries and time zones.
Platform specialists, not generalists. Deep Salesforce expertise across every cloud and product family.
Consistently top rated on AppExchange by clients who expect and receive measurable outcomes.
True Classic Wealth had the relationships, the expertise, and the clients but manual follow-ups were creating gaps in communication that no financial firm can afford. Here's how they automated their engagement process and got back to doing what they do best.
How Astonous Ship eliminated manual shipping bottlenecks for Medable by automating multi-carrier label creation and pickup scheduling directly within Salesforce.
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Vision Aero moves aircraft parts at speed but gaps in inbound shipment tracking and a misaligned workflow were slowing operations down. Astonous Ship, built within Salesforce, closed those gaps and gave the team full shipment visibility, both in and out.
Discover how video testimonial has transformed businesses through innovative solutions and dedicated support.
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"We implemented this shipping integration for both FedEx and UPS and it has been a game changer for our operations. It cut our shipping preparation time by more than half, significantly improving efficiency and workflow. The support team is truly five star they handled the entire setup seamlessly and are extremely responsive whenever assistance is needed."
"Astonous has been a major upgrade from our previous solution, which was outdated, unreliable, and lacked proper support. It offers a much more intuitive interface, robust tracking, and the flexibility we need for evolving logistics. The seamless integrations and highly responsive support team have significantly improved our shipping efficiency and accuracy for both domestic and international operations."
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"Astonous replaced our previous shipping solution with a much better, right-fit system. Their team understood our needs, delivered exactly what we required, and made the transition smooth. Very happy with the results."
"The team was highly supportive and worked closely with us to ensure a great app experience. They respond quickly to any issues and continuously roll out new features, making the overall experience even better."
We establish clear success metrics before deployment — response resolution rates, handling time reduction, escalation frequency, and user adoption scores. Post-launch, we provide performance dashboards and regular optimization reviews so you can see exactly how your agents are performing, where improvements are needed, and how Agentforce is contributing to measurable business outcomes.
A focused single-use-case Agentforce deployment can go live in as little as 4–6 weeks. More complex implementations involving multiple agents, deep CRM integrations, and custom logic typically take 2–4 months. We define a clear timeline during discovery so you know exactly what's being built, when it goes live, and what success looks like at each milestone.
Yes. Agentforce runs natively inside Salesforce, so an active org is required. However, you don't need a complex or fully built-out org to get started. We assess your current Salesforce environment during discovery and recommend the most practical path to deploying your first intelligent agent based on what you already have in place.
Agentforce is Salesforce's AI-powered platform that enables businesses to deploy intelligent agents capable of handling conversations, executing actions, and making decisions autonomously within Salesforce. It benefits your business by reducing manual workload, accelerating response times, improving customer experience, and allowing your teams to focus on high-value work that genuinely requires human judgment.
From first conversation to long term success a structured process built to deliver with precision.
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