Services

PharmaCerts: Driving Efficiency and Innovation with Astonous Salesforce Managed Services

PharmaCerts is a trusted provider of cleanroom certification, enclosure testing, and validation services across multiple industries.

Client:
Pharmacerts
Location:
UK
Industry:
Medical
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About Customer

Pharmacerts is a trusted provider of cleanroom certification, enclosure testing, and validation services across multiple industries. Their mission is to ensure compliance and safety for their clients through precise testing and industry expertise. To keep their Salesforce platform running at peak performance and evolving with their business needs, PharmaCerts partnered with Astonous for ongoing Salesforce Managed Services.

Client Challenges

Pharmacerts needed a reliable technology partner to maintain and enhance their Salesforce CRM. The key challenges were:

  • Ensuring continuous innovation in Salesforce to align with evolving business goals.
  • Quickly resolving technical issues to avoid operational downtime.
  • Maximizing ROI from their Salesforce investment while keeping costs under control.
  • Having access to true Salesforce experts who understand the platform deeply.
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Solutions

Astonous partnered closely with Pharamcerts to understand their unique business processes and goals. Our dedicated Salesforce consultants:

  • Continuously optimized and innovated the CRM to support PharmaCerts’ business growth.
  • Provided rapid troubleshooting and bug fixes to keep operations smooth.
  • Offered strategic guidance to leverage new Salesforce features effectively.
  • Delivered cost-effective, expert-level support, allowing PharmaCerts to focus entirely on serving their clients while we managed the technology.

Results

Maximized Salesforce ROI through ongoing innovation and alignment with business objectives.

  • Reduced operational downtime with quick and efficient issue resolution.
  • Strategic technology roadmap ensuring the CRM evolves with the business.
  • Cost-effective expert support without the need for a large in-house Salesforce team.
  • Peace of mind for PharmaCerts leadership, knowing their technology is in the hands of seasoned Salesforce professionals.

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50%

Increase in accuracy

60%

Decrease in workload

140+

New Clients

Louis Iuliucci

Vice President

I can't speak more highly of the team and the results we have seen from Astonous. They have quickly learned our business and have helped create customized solutions. We highly recommend their services.

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