Services

How AIT Products Maximized Salesforce ROI, Without Building an In-House Tech Team

AIT Products partnered with Astonous for ongoing Salesforce managed services, turning CRM challenges into continuous innovation and operational efficiency.

Client:
AIT Products
Location:
US
Industry:
Manufacturing
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About Customer

Advanced Inspection Technologies is a leading provider of remote visual inspection equipment to industrial customers worldwide. The company serves a diverse range of industries, including aviation, aerospace, power generation, food & beverages, industrial processing, oil & gas, and infrastructure. Their equipment is available in various configurations, including intrinsically safe models designed for explosive environments, tailored to meet specific operational requirements.

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Client Challenges

AITProducts needed a reliable technology partner to maintain and enhance their Salesforce CRM. The key challenges included:

  • Ensuring continuous innovation in Salesforce to align with evolving business goals
  • Quickly resolving technical issues to avoid operational downtime
  • Maximizing ROI from their Salesforce investment while keeping costs under control
  • Access to true Salesforce experts with deep platform expertise

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Solutions

Astonous partnered closely with AITProducts to understand their unique business processes and goals. Our dedicated Salesforce consultants:

  • Continuously optimized and innovated the CRM to support AITProducts’ business growth
  • Provided rapid troubleshooting and bug fixes to ensure smooth operations
  • Offered strategic guidance to effectively leverage new Salesforce features
  • Delivered cost-effective, expert-level support, allowing AITProducts to focus entirely on serving their clients while we managed the technology

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Results

  • Maximized Salesforce ROI through ongoing innovation and alignment with business objectives
  • Maintained and optimized the Salesforce CRM for business operations
  • Reduced operational downtime through quick and efficient issue resolution
  • Established a strategic technology roadmap to ensure the CRM evolves with the business
  • Delivered cost-effective expert support without the need for a large in-house Salesforce team

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0

Operational Downtime

100%

Salesforce ROI Maximized

50%

Cost Savings

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