We don't disappear after go-live. Continuous Care keeps your Salesforce org stable, secure, and always aligned with where your business is heading.
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We don't disappear after go-live. Continuous Care keeps your Salesforce org stable, secure, and always aligned with where your business is heading.
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Structured ticketing, defined response priorities, full transparency, critical issues resolved fast, with status updates throughout.
Access requests, permission sets, role hierarchies, security configs, we handle day-to-day admin so your team gets the right access, without the back and forth.
Continuous monitoring for performance issues, security risks, and anomalies before they become real problems. Regular health checks that protect uptime and business continuity.
Salesforce ships three releases a year. We test every update in sandbox, assess impact on your customizations, and roll out changes safely nothing breaks, nothing gets left behind.
Validation rules, deduplication, and structured cleanup routines keeping your data accurate, your automations reliable, and your CRM trustworthy at scale.
Regular audits, org configuration reviews, and targeted improvements so your environment stays protected and audit-ready as regulations and your business evolve.
Let's map out your implementation in a free 30-minute strategy call. No pressure. Just clarity.
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Firefighting org issues, chasing bugs, managing admin requests there's no bandwidth left for strategic work. Continuous Care takes maintenance off your plate so your team can focus on what moves the business forward.
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Overlapping automation, inconsistent data, unreliable integrations, what worked at launch doesn't always scale. We stabilize, optimize, and future-proof your environment for where you're headed.
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Three major updates a year should be an opportunity. If your team dreads each release, a managed support partner ensures every update lands cleanly nothing breaks, nothing gets exposed.
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If workflows are being bypassed and teams are reverting to spreadsheets, your Salesforce isn't delivering its value. Training, process refinement, and ongoing enablement fix that.
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Outdated permissions, incomplete audit trails, overdue security reviews you may be carrying risk you're not aware of. Regular audits keep your org protected and audit-ready at all times.
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If you can't tell whether automations are running, integrations are syncing, or performance is degrading you're flying blind. Continuous Care gives you proactive monitoring and full org visibility.
Certified specialists who know your environment inside out handling everything from routine admin to complex issue resolution under a structured SLA, so your team stays focused on growth.
We audit your org, identify automation conflicts, data inconsistencies, and architectural gaps then execute a remediation plan that eliminates technical debt and prepares your environment to scale confidently.
Every release tested in sandbox before it touches production. We assess impact on customizations, integrations, and AppExchange solutions rolling out updates cleanly, documented, and without disruption.
Beyond go-live training workflow walkthroughs, feature adoption sessions, and role-specific enablement that reduce workarounds, increase platform usage, and maximize your Salesforce ROI.
Regular audits, permission reviews, and proactive vulnerability management keeping your org aligned with GDPR, CCPA, and internal governance so you're always audit-ready, never caught off guard.
Continuous health monitoring across automation, integrations, API usage, and system reliability with regular reports that tell you exactly what's happening inside your org and where attention is needed.
Our consultants follow a structured and collaborative approach to ensure every Salesforce solution is strategically aligned, technically sound, and business-ready.
1. Plan: Understand business objectives, understand stakeholders role, define scope, identify risks, and set success measures.
2. Architect: Translate requirements into solution architecture, security models, and integration design.
3. Outcome: A clear and validated blueprint aligned with both business and technology goals.
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1. Configure & Develop: Implement features using Salesforce platform capabilities, custom development, and integrations.
2. Best Practices: Coding standards, DevOps, version control, and automated unit tests ensure reliability.
3. Outcome: Functional solution components ready for validation.
1. Testing Levels: Unit testing, system integration testing, user acceptance testing (UAT), and security testing.
2. Outcome: Verified solution that meets performance, compliance, and user experience expectations.
1. Deployment: Deployment to production environments and Resolve Issues
2. Continuous Care: Ongoing monitoring, enhancements, and support.
3. Outcome: Customers thrive with solutions that evolve alongside business needs.
We want to get to know you and your organization, so we listen. Rest assured that you’ll be heard, supported, and empowered throughout projects and beyond.
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Client satisfaction that speaks for itself, earned across every engagement, without exception.
Successful Salesforce implementations spanning startups to global enterprises, across industries and time zones.
Platform specialists, not generalists. Deep Salesforce expertise across every cloud and product family.
Consistently top rated on AppExchange by clients who expect and receive measurable outcomes.
True Classic Wealth had the relationships, the expertise, and the clients but manual follow-ups were creating gaps in communication that no financial firm can afford. Here's how they automated their engagement process and got back to doing what they do best.
How Astonous Ship eliminated manual shipping bottlenecks for Medable by automating multi-carrier label creation and pickup scheduling directly within Salesforce.
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Vision Aero moves aircraft parts at speed but gaps in inbound shipment tracking and a misaligned workflow were slowing operations down. Astonous Ship, built within Salesforce, closed those gaps and gave the team full shipment visibility, both in and out.
Discover how video testimonial has transformed businesses through innovative solutions and dedicated support.
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"We implemented this shipping integration for both FedEx and UPS and it has been a game changer for our operations. It cut our shipping preparation time by more than half, significantly improving efficiency and workflow. The support team is truly five star they handled the entire setup seamlessly and are extremely responsive whenever assistance is needed."
"Astonous has been a major upgrade from our previous solution, which was outdated, unreliable, and lacked proper support. It offers a much more intuitive interface, robust tracking, and the flexibility we need for evolving logistics. The seamless integrations and highly responsive support team have significantly improved our shipping efficiency and accuracy for both domestic and international operations."
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"Astonous replaced our previous shipping solution with a much better, right-fit system. Their team understood our needs, delivered exactly what we required, and made the transition smooth. Very happy with the results."
"The team was highly supportive and worked closely with us to ensure a great app experience. They respond quickly to any issues and continuously roll out new features, making the overall experience even better."
Absolutely. Continuous Care is especially valuable for teams without in-house Salesforce expertise. We act as your dedicated Salesforce team — handling administration, user management, troubleshooting, and optimization so your people can focus on their actual jobs without worrying about the platform.
Stability today doesn't guarantee stability tomorrow. Salesforce releases three major updates every year, business requirements evolve, and technical debt builds quietly over time. Continuous Care ensures your org stays ahead of these changes — proactively maintained rather than reactively fixed when something eventually breaks.
We operate on defined SLA-based response priorities — meaning every issue is categorized by severity and addressed within agreed timeframes. Critical issues are escalated and resolved urgently, while routine requests are handled efficiently through a structured ticketing process with full visibility at every step.
Continuous Care covers everything your Salesforce org needs to stay healthy after go-live — proactive health monitoring, issue resolution, org administration, security audits, release management, data hygiene, workflow optimization, and user training. It's a fully managed support service designed to keep your platform stable, secure, and always improving.
From first conversation to long term success a structured process built to deliver with precision.
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