Astonous Ship

How Florin | Roebig Replaced a Discontinued Shipping Tool, Without Missing a Single Legal Deadline

When OperoShip shut down, Florin | Roebig turned to Astonous Ship for a seamless migration that brought USPS label creation, tracking, and proof-of-delivery directly into Salesforce.

Client:
Florin | Roebig
Location:
Florida
Industry:
Legal Services

About Customer

Florin | Roebig is a nationally recognized trial law firm specializing in personal injury, medical malpractice, and complex litigation. The firm sends large volumes of critical legal documents, client correspondences, and case packets that require accurate USPS delivery, tracking, and proof of delivery.

Client Challenges

  • The firm previously used OperoShip to manage their legal correspondences, but with Opero discontinuing their shipping product, Florin Roebig needed a dependable replacement quickly.
  • Legal operations depend heavily on timely USPS shipments—manual workflows risked delays and potential compliance issues.
  • Attorneys and paralegals often had to check USPS portals manually for delivery updates and signatures, wasting time.
  • Internal teams needed automated notifications for key delivery milestones, especially for legally sensitive mailings.

No items found.

Solutions

  • Astonous Ship delivered a fast, fully managed migration from OperoShip, ensuring all workflows and processes continued without disruption.
  • Enabled USPS First-Class and Priority Mail label creation directly from Salesforce case and client records.
  • Automated real-time tracking, signature confirmation, and proof-of-delivery synchronization inside Salesforce.
  • Implemented internal notifications to alert case teams at key points such as “Out for Delivery,” “Delivered,” and “Signature Captured.”
  • Provided a more modern, scalable, and actively supported shipping platform to replace OperoShip.

Results

  • Migration was seamless, allowing the firm to continue sending legal documents without any operational gap.
  • Improved efficiency with automated tracking and proof-of-delivery directly in Salesforce.
  • Strengthened compliance with reliable, audit-ready delivery documentation.
  • Enabled attorneys and staff to respond faster and manage cases more effectively with complete shipment visibility.

0

Downtime

100%

Compliance

50%

Less Manual Work

Yvonne McPheeters

Salesforce Solutioner

We recently partnered with Astonous to develop and implement a custom Stamps.com integration for our Salesforce org, and the experience has exceeded our expectations from start to finish. Their team demonstrated a deep understanding of both platforms and delivered a solution that fits our business processes perfectly. What stood out was Astonous’s professionalism and commitment to quality. They were highly responsive, collaborative, and proactive throughout the entire project. They took the time to understand our workflow and designed an integration that automates shipping label creation, tracks postage, and syncs real-time data—all within Salesforce. This has significantly improved our processes. Post-launch, they provided ongoing assistance to ensure our team was confident using the new system. We highly recommend Astonous to any law firm seeking a reliable Salesforce shipping solution.

Salesforce Implementation That Actually Moves the Needle

Most Salesforce implementations go live. Ours go to work. We configure, integrate, and deploy Salesforce so your teams operate faster, your data works harder, and your business grows without the friction.